Supervielle bank
·
2023
Redesigning the Accounts Section
The existing Accounts section lacked key features and created friction for users switching between channels. The UI was overly complex, navigation was unclear, and common tasks were harder to complete than they should be.
Outcome
A redesigned Accounts experience with improved information hierarchy, simplified workflows, and better feature discoverability, consistent with the new design system and aligned across all channels.
More about the process
Starting with a UX/UI audit and discovery phase, including analytics, heatmaps, and benchmarking, I mapped user flows and information architecture before moving into wireframes and high-fidelity prototypes. Solutions were validated with the design system and content teams, and tested with real users.
My Role
I collaborated with product, engineering and content teams to align on goals, understand technical constraints, and ensure design decisions were well-informed and feasible.
Supervielle bank
·
2023
Redesigning the Accounts Section
The existing Accounts section lacked key features and created friction for users switching between channels. The UI was overly complex, navigation was unclear, and common tasks were harder to complete than they should be.
Outcome
A redesigned Accounts experience with improved information hierarchy, simplified workflows, and better feature discoverability, consistent with the new design system and aligned across all channels.
More about the process
Starting with a UX/UI audit and discovery phase, including analytics, heatmaps, and benchmarking, I mapped user flows and information architecture before moving into wireframes and high-fidelity prototypes. Solutions were validated with the design system and content teams, and tested with real users.
My Role
I collaborated with product, engineering and content teams to align on goals, understand technical constraints, and ensure design decisions were well-informed and feasible.
Supervielle bank
·
2023
Redesigning the Accounts Section
The existing Accounts section lacked key features and created friction for users switching between channels. The UI was overly complex, navigation was unclear, and common tasks were harder to complete than they should be.
Outcome
A redesigned Accounts experience with improved information hierarchy, simplified workflows, and better feature discoverability, consistent with the new design system and aligned across all channels.
More about the process
Starting with a UX/UI audit and discovery phase, including analytics, heatmaps, and benchmarking, I mapped user flows and information architecture before moving into wireframes and high-fidelity prototypes. Solutions were validated with the design system and content teams, and tested with real users.
My Role
I collaborated with product, engineering and content teams to align on goals, understand technical constraints, and ensure design decisions were well-informed and feasible.