Supervielle bank

·

2023

Redesigning the Accounts Section for Banco Supervielle

A redesigned core banking experience, unified across web and mobile.

The problem

Inconsistent, hard to navigate, and falling behind the app.

Supervielle is an Argentinian bank that was undergoing a full digital transformation. As part of a new design system rollout, the Accounts section, one of the most used in the platform, needed a full rebuild.

Key features were missing, navigation was unclear, and the gap between web and mobile created constant friction. Common tasks took too long, and the UI felt overly technical for everyday banking.

The solution

Accounts, untangled. Less steps, more clarity.

A redesigned Accounts experience with improved information hierarchy, simplified workflows, and better feature discoverability, consistent with the new design system and aligned across all channels.

We rebuilt the Accounts section from the ground up, starting with a UX audit and discovery phase using analytics, heatmaps, and benchmarking to pinpoint exactly where the experience was breaking down. From there, I mapped new user flows and information architecture, moved into wireframes and high-fidelity prototypes, and validated every decision with the design system, content, and engineering teams before testing with real users.

The result is a cleaner, more intuitive experience with improved information hierarchy, simplified workflows, and better feature discoverability, consistent with the new design system and aligned across every channel. No more friction. No more gap between web and mobile.

Account data, at your fingertips

Copy your CBU, alias, and account details in one tap.

Your favourite account, front and centre

Set a default account and find it exactly where you need it.

Statements, finally easy to download

Access and download monthly statements in just a few steps.

Alias change, guided and fast

Update your alias through a clear, step-by-step flow, done in seconds.

Every state, covered

Empty states, errors, loading, every edge case was designed with the same care as the happy path.

More about the process

My role

I collaborated with product, engineering and content teams to align on goals, understand technical constraints, and ensure design decisions were well-informed and feasible.

Supervielle bank

·

2023

Redesigning the Accounts Section for Banco Supervielle

A redesigned core banking experience, unified across web and mobile.

The problem

Inconsistent, hard to navigate, and falling behind the app.

Supervielle is an Argentinian bank that was undergoing a full digital transformation. As part of a new design system rollout, the Accounts section, one of the most used in the platform, needed a full rebuild.

Key features were missing, navigation was unclear, and the gap between web and mobile created constant friction. Common tasks took too long, and the UI felt overly technical for everyday banking.

The solution

Accounts, untangled. Less steps, more clarity.

A redesigned Accounts experience with improved information hierarchy, simplified workflows, and better feature discoverability, consistent with the new design system and aligned across all channels.

We rebuilt the Accounts section from the ground up, starting with a UX audit and discovery phase using analytics, heatmaps, and benchmarking to pinpoint exactly where the experience was breaking down. From there, I mapped new user flows and information architecture, moved into wireframes and high-fidelity prototypes, and validated every decision with the design system, content, and engineering teams before testing with real users.

The result is a cleaner, more intuitive experience with improved information hierarchy, simplified workflows, and better feature discoverability, consistent with the new design system and aligned across every channel. No more friction. No more gap between web and mobile.

Account data, at your fingertips

Copy your CBU, alias, and account details in one tap.

Your favourite account, front and centre

Set a default account and find it exactly where you need it.

Statements, finally easy to download

Access and download monthly statements in just a few steps.

Alias change, guided and fast

Update your alias through a clear, step-by-step flow, done in seconds.

Every state, covered

Empty states, errors, loading, every edge case was designed with the same care as the happy path.

More about the process

My role

I collaborated with product, engineering and content teams to align on goals, understand technical constraints, and ensure design decisions were well-informed and feasible.

Supervielle bank

·

2023

Redesigning the Accounts Section for Banco Supervielle

A redesigned core banking experience, unified across web and mobile.

The problem

Inconsistent, hard to navigate, and falling behind the app.

Supervielle is an Argentinian bank that was undergoing a full digital transformation. As part of a new design system rollout, the Accounts section, one of the most used in the platform, needed a full rebuild.

Key features were missing, navigation was unclear, and the gap between web and mobile created constant friction. Common tasks took too long, and the UI felt overly technical for everyday banking.

The solution

Accounts, untangled. Less steps, more clarity.

A redesigned Accounts experience with improved information hierarchy, simplified workflows, and better feature discoverability, consistent with the new design system and aligned across all channels.

We rebuilt the Accounts section from the ground up, starting with a UX audit and discovery phase using analytics, heatmaps, and benchmarking to pinpoint exactly where the experience was breaking down. From there, I mapped new user flows and information architecture, moved into wireframes and high-fidelity prototypes, and validated every decision with the design system, content, and engineering teams before testing with real users.

The result is a cleaner, more intuitive experience with improved information hierarchy, simplified workflows, and better feature discoverability, consistent with the new design system and aligned across every channel. No more friction. No more gap between web and mobile.

Account data, at your fingertips

Copy your CBU, alias, and account details in one tap.

Your favourite account, front and centre

Set a default account and find it exactly where you need it.

Statements, finally easy to download

Access and download monthly statements in just a few steps.

Alias change, guided and fast

Update your alias through a clear, step-by-step flow, done in seconds.

Every state, covered

Empty states, errors, loading, every edge case was designed with the same care as the happy path.

More about the process

My role

I collaborated with product, engineering and content teams to align on goals, understand technical constraints, and ensure design decisions were well-informed and feasible.

Contact me
andyciapponi@gmail.com

8:34:03 AM

Madrid, Spain

Contact me
andyciapponi@gmail.com

8:34:03 AM

Madrid, Spain

Contact me
andyciapponi@gmail.com

8:34:03 AM

Madrid, Spain